After months of planning, we’re excited to make the final cut over to our new hosting platform. This new platform is engineered to provide scalability and redundancy at every level. As we continue to grow, we’re excited to enhance performance, security and reliability for all CheddarGetter customers.
As a result of the migration, we’ll be experiencing a maintenance window on Monday, April 14, between 11:00 and 12:00 UTC (7am-8am EDT/4am-5am PDT).
We expect no more than five minutes of actual downtime during the process, and we’re working diligently to keep that time to a minimum.
As we migrate to our new platform, you need to be aware of an important change that may affect your service.
If your system does any IP-based filtering or verification when communicating with CheddarGetter, you will need to ensure your system allows communication with our new IP addresses.
Our current IPs are: 18.104.22.168 and 22.214.171.124
The new cheddargetter.com IPs will be: 126.96.36.199, 188.8.131.52, 184.108.40.206, 220.127.116.11 and 18.104.22.168
Depending on your system configuration, you may have to make modifications to your system to allow communication with our new IP addresses. Customers who are using Ogone as their payment gateway or are restricting their Web Hooks by IP address should pay special attention to this. We suggest you verify your configuration with your development team and make any necessary changes before April 14.
If you have any questions or concerns, please don’t hesitate to contact our team via our support forum, Twitter, or Facebook.
Thanks for growing with us,